Shipping policy

GENERAL

• PLEASE ALLOW 14 - 21 BUSINESS DAYS AFTER THE WEB-STORE HAS CLOSED FOR PRODUCTION - UNLESS STATED OTHERWISE IN THE PRODUCT DESCRIPTION.
• PLEASE ALLOW 7-10 BUSINESS DAYS FOR ORDER PROCESSING AND FULFILLMENT UPDATES AFTER PRODUCTION IS FINISHED.
• AFTER 28 BUSINESS DAYS IF YOU DO NOT RECEIVE TRACKING PLEASE EMAIL US @ DURDEN.INFO@GMAIL.COM
• ALL SALES ARE FINAL.
• IF YOU MADE A SHIPPING MISTAKE DURING CHECKOUT PLEASE CONTACT : DURDEN.INFO@GMAIL.COM

• IT IS THE CUSTOMER'S RESPONSIBILITY TO FOLLOW THE TRACKING INFORMATION PROVIDED, IF ANY QUESTIONS OCCUR PLEASE CONTACT THE PARCEL COURIER DIRECTLY.
• WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PACKAGES.

DOMESTIC

• STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT AND LOCATION.

INTERNATIONAL

• YOUR PACKAGES MAY BE SUBJECT TO VALUE ADDED TAX (VAT) WHICH IS OUT OF OUR CONTROL. THE CUSTOMER IS RESPONSIBLE FOR ANY AND ALL IMPORT FEES CORRELATED WITH THEIR PACKAGE. IF SAID FEES ARE NOT PAID CUSTOMER IS RESPONSIBLE FOR ANY ACTION NECESSARY TO CLAIM AND OR RE-SHIP PACKAGE. ALL SALES ARE FINAL AND WILL NOT BE REFUNDED DUE TO THE FAILED COLLECTION OF PACKAGE.**
• STANDARD SHIPPING RATES WILL BE ADDED AT CHECKOUT. PRICES MAY VARY DEPENDING ON WEIGHT/SIZE OF THE PACKAGE + SHIPPING LOCATION.
• WE ARE NOT RESPONSIBLE FOR ANY DUTY / TAX / CUSTOMS FEES ON PACKAGES.